When a client wanted to move half a million dollars …
Posted June 5, 2017
on:One day two years ago, I got an email from a client of mine. In a very concise manner, he told me he was in Singapore for a business deal and he needed to wire $500k from his investment account to a bank account in Singapore.
To raise the money, I would need to sell some of his highly appreciated investments. I didn’t want him to be surprised by capital gain taxes, so I replied with an explanation of the tax implications.
After that, I was ready to wire the money, so I sent him a short message: “You know our standard procedure, any time a client wants to move more than $10k, he needs to call me to tell me in his own voice.” I totally expected my phone would ring right away.
Instead, I got another email: “I am in Singapore, I don’t have a phone with me, take this email as my authorization to wire the money.”
That’s when my hair stood on end – Singapore is one of the most developed countries in the world. What were the odds that he had access to a computer but not a phone? I called my client’s cell phone immediately. He picked up and I found out that he wasn’t in Singapore, and none of those emails were sent by him. His Yahoo mail account had been hacked!
Since that incident, I have become even more careful about protecting both my clients’ and my own identity information.
Here are ten things I do:
- Use two factor authentication for my own email and for all money-related account logins.
- Never send birthday and social security number in an email.
- Regularly check my credit reports for unknown accounts, names and addresses.
- Activate credit freeze with the three credit agencies so others can not request your credit information.
- Activate transaction alert for my credit cards. Every time there is a purchase more than $50, I will get a text or email.
- Use complicated and varied passwords for my logins. You won’t believe how many people use “12345” and “password” as their password.
- Use lastpass.com to manage my passwords.
- Review my health insurance bill for unfamiliar charges.
- Use a Chromebook instead of Window and Mac.
- Never click on a link in the email (unless I am using a Chromebook.)
What do you do to protect your identity?
June 6, 2017 at 7:29 am
I never click on a link in an e-mail for any financial transaction, even in what I think of as my most secure (work) account. There’s no incentive for someone to hack a newsletter, but people want to beat Google, Citibank, Yahoo, Vanguard, etc. to get money.